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Hermes Knowledge Base

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18 unanswered

Affiliate Strategy

What is our typical timeline for a client to complete credit repair and be ready for referral back?

Do affiliates receive any financial compensation for referrals, or is the lead-back the only incentive?

What makes an affiliate partner a perfect fit for Incite vs. a bad fit?

What are the most common objections we hear from loan officers when pitching a partnership, and how do we handle them?

What geographic areas outside Vancouver/Portland do we actively target for affiliates?

Compliance

Are there any specific things Incite cannot legally say or promise to affiliates under CROA?

How does Incite handle a client who disputes an accurate negative item — what is our policy?

Growth

What is the biggest bottleneck in our affiliate pipeline right now?

Are we targeting any new affiliate types beyond our current focus (loan officers, realtors, auto dealers, CPAs)?

What does Ivory think makes Incite different from other credit repair companies in the Portland/Vancouver market?

Operations

What is our current client capacity — how many active clients can Ivory/the team handle at once?

What credit score range do most of our clients start at, and what do they typically reach?

What types of negative items are we most successful at removing (collections, late payments, chargeoffs, etc.)?

How does the AutoFox/DisputeFox portal work from the affiliate's perspective — what do they actually see?

Sales

What is our approximate conversion rate when Liana reaches out to a cold affiliate contact?

What is the best opening line or hook that Liana uses when reaching out to a loan officer for the first time?

How long does it typically take to convert an affiliate from first contact to active partner?

Are there specific lenders, brokerages, or dealerships in the Vancouver/Portland market we've had great success with that we should reference?

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